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Delivery Policy

Delivery Policy
1. Our courier partners usually deliver the package successfully on the day of delivery (Our daily delivery time is Monday to Saturday, and no shipment on Sunday.)
After completing the payment, all orders will provide a delivery date within 24 hours.
 
freight:
    Klang Valley ** Minimum order RM50 **
● Free delivery for purchases above RM150 in Klang Valley.
● For purchases below RM150, the delivery fee within the Klang Valley is RM15.
    
    Outer station (only in designated areas) ** Minimum order RM150 **
● Free delivery in designated areas for purchases above RM250.
● Delivery fees outside of Klang Valley will be charged Rm35.
 
2. If you cannot receive the goods within the time arranged by us, we suggest that you pick up the goods at Jims Pan Food Supply,  so as not to affect the quality of the products. Affected customers can also contact our customer service representatives for more information.
 
We do not assume responsibility or authority for the operations of our delivery partners. Thank you very much for your understanding.

3. The actual product may differ from the photos posted on all Jims Pan Food Supply marketing channels​​. Each product is unique and will not have the same appearance or texture. Thank you very much for your understanding.